You might even have to uninstall the runtimes first and then install them again.
These should be installed when you start the game the first time, but in rare cases it might fail. (Windows only) Install Visual Studio runtime dlls Also, make sure your DPI is set to default 100%.Ĩ. Make sure that your display supports the resolution you set in options and that your desktop color depth is set to 32-bit. To fix this, run as Administrator (Windows Vista, 7 & 8.x) or set so SOMA executable has write permission on the install directory. Sometimes the game might crash because of bad file permissions. > Performance tab and make sure it is set to "Full". If this fails, try running "SOMA.exe" directly from the install directory.įor Windows XP users, check the Hardware Acceleration slider in Control Panel > Sounds and Audio Devices > (Speaker Settings) > Advanced. If no sound device is found, make sure to shut down any music application or similar running and try again.
Since there are bound to be more, if you have tried all of the above then it might be worth manually closing everything running in the background including any antivirus/firewall and try again. The save directories are mentioned below, at Problem X.įor our past games it has been reported that sometimes background programs like:Ĭan make the game crash at startup or even randomly. If all works, you can exit the game and carefully change a few settings at a time. Then start the game and try playing the first level without changing any options. Go to the game's save directory and remove the _user_settings.cfg file. In order to fix this you need to reset the game's settings. Sometimes changes you have made can cause problems with the game. Possibly we might need to do a quick fix, which would then be available for download here. SOMA is automatically updated on the service you bought the game from, restart the service or re-download the game to get the latest version. In order to learn more visit the Graphics Card Troubleshooting Guide.
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Make sure your graphics card supports the game and that you have updated driversīecause SOMA uses OpenGL 3.3, your graphics card may not support the minimum version required or your drivers may be outdated even though you can run most other games (which use Direct3D).